Enjoyable music education for all ages

Privacy Policy

This privacy policy will explain how Melia Music uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

 

What data do we collect?

Melia Music collects the following data:     

  • Personal identification information (Name, email address, phone number, etc.)

 

How do we collect your data?

You directly provide Melia Music with the information it holds. We collect data and process data when you:

  • Voluntarily complete a sign up form or provide feedback on any of our message boards or via email.
  • Contact us.

 

How will we use your data?

Melia Music collects your data so that we can provide and communicate with you about your service.

When Melia Music processes your payments, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How do we store your data?

Any data provided will be kept in our GDPR compliant database for as long as that information is relevant to your enquiry or use of the service. Data is stored digitally in servers in the UK and USA within a platform that conforms to data protection regulations for their territory.

 

Marketing               

Melia Music would like to send you information about products and services of ours that relate to your existing service

You have the right at any time to stop Melia Music from contacting you for marketing purposes. To opt-out please email tarn@meliamusic.co.uk.

 

What are your data protection rights?

Melia Music would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Melia Music for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Melia Music correct any information you believe is inaccurate. You also have the right to request Melia Music to complete information you believe is incomplete.

The right to erasure — You have the right to request that Melia Music erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Melia Music restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Melia Music’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Melia Music transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

Email: tarn@meliamusic.co.uk

Call: 07969206595

Or write to us:

87 Kynaston Road
Didcot
OX11 8HA

 

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

 

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website and pupil portal site/app. These include:

  • Keeping you signed in.
  • Remember your previously selected preferences.

What types of cookies do we use?

Melia Music only uses functional cookies to enable the proper operation of our site, portal and app. No advertising cookies are used.

 

How to manage cookies

You can set your browser not to accept cookies, and allaboutcookies.org. tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Changes to our privacy policy

Melia Music keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st June 2022.

 

How to contact us

If you have any questions about Melia Music’s policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

email: tarn@meliamusic.co.uk

Call us at: 07969206595

Or write to us:

87 Kynaston Road
Didcot
OX11 8HA

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Melia Music has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (https://ico.org.uk).